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Adware, Spyware and Bots, Oh My!
by Camden Lindsay © 2004, All Rights Reserved.

Are you … tired of having ads pop up on your computer screen while you’re trying to do project work or research on the Internet? If it happens often enough that you are tired of it, your computer has probably been compromised by programs that the tech industry calls ‘adware’, ‘spyware’, or ‘bots’.

How did these … programs get installed on your computer? Well, spyware programs are sometimes installed without the user’s knowledge (illegally), but will often ask the user for acceptance through pop up installer windows that say things like “Do you want to install XXXXX, which is a component required to view this site?”. Some websites try to force you into saying ‘yes’ by popping up a messages like “You must click ‘yes’ to view this site”; but when you click no, you can't exit the window. Once you check yes to the usage agreement, you are the target of whatever wrongdoing the adware or spyware is created for.

What kind of wrongdoing is this? Adware does not just cause ads to pop up; some variants do much worse. They may log what websites you go to and send the information to parent servers, allowing them to ‘focus’ the type of ad they want to pop up on your screen. Some variant bots will send any information typed into a form on the internet to not only the site that you are trying to submit it to, but also the spyware’s parent server. This information can then be used to access your bank accounts, credit card accounts, email accounts, or any account that requires user names and/or passwords—as well as opening the concern of identity theft if you apply for credit online.

Another bad thing … spyware also wastes your computer system resources. The processes (or background programs) that are telling your computer what ads to pop up and when to pop them up are running all of the time, making the computer slower. It really is kind of like driving around in your car with a couple of cinderblocks in the trunk!

Now, before you get too worried: Just because you have seen a couple of pop up ads doesn’t mean your system has been compromised. There are pop up ads that are caused by websites and not by spyware. Many free sites use these ads to acquire funding. A good example of this is hotmail; quite often a pop up ad will appear with a message like “MSN Site Sponsor ” in the top bar when logging into hotmail.

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A common mistake … is to think you need a ‘pop up blocker’. The number of pop up ads on the internet that are not caused by adware is pretty low; mostly on sites that are either offering free services or are using free internet space for their page (free web hosting). While a pop up blocker will block these few ads, it can also mask how bad an adware problem you may have by blocking the adware ads as well. Pop up blockers are also another process wasting computer resources—and the more adware pop ups you have, the more computer resources are wasted not only in the adware creating the pop ups, but also in the pop up blocker’s blocking of the adware’s ad. Now you have double the cinderblocks in your trunk!

To keep your computer free … of spyware, you must be careful of what you do on the internet. If a window pops up telling you that you must say ‘yes’ or ‘ok’ to enter the site, don’t do it unless you are sure that the site is safe! If the window has an ‘x’ in the top corner of it, use that to close it instead of pressing either ‘yes’ or ‘no’, and if you find yourself stuck in such a manner that the webpage won’t let you out (without pressing ‘yes’ or ‘ok’), you can use task manager (if you know what it is) to close the application, or just shut down your computer to get out!

There is also software that protects your system settings. These protectors tell you whenever a program is trying to install on your computer, and let you choose to allow it or not. And of course, everyone should have a firewall, preferably hardware (a router) and software. Microsoft's new firewall in XP Service Pack 2 is a good start, but it only blocks incoming threats; it does nothing about the spyware already on your system that is sending messages to a server somewhere. Additional software such as the free version of ZoneAlarm (www.zonealarm.com) helps you in both directions.

So, now you know… what it is, what it can do, and how to avoid getting it. Your next question should be, “how do I get rid of it?”. There are several free tools that scan your computer to look for spyware. There are also many pay tools that are supposed to get rid of spyware, but some of these tools can be associated with the spyware creators (as has been reported in the news recently).

The two best known free programs are called “Ad-aware” and “Spybot Search and Destroy”. Most people recommend using both. Spybot’s newest release includes a system settings protector that keeps programs from installing that you don’t want. Links to the newest versions of their software (and other such free tools such as Zonealarm firewall) are available from this link:
http://www.answersthatwork.com/Downright_pages/downrights_internet.htm

If you need help … understanding what I’m talking about, or getting rid of adware on your computer, contact your systems administrator or favorite technical expert.

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Author: Camden Lindsay is an asapm member, and is a recent graduate from Penn State University, with a B.S. in Management Information Systems, and Math and Computer Science Minors. Camden originally wrote this article for his co-workers in a company in Oregon, where he is a Network Systems Engineer. He then thought that others at asapm could benefit from it as well. Appropriate, in that at least one of our asapm board members has been afflicted with Adware, Spyware and Bots, Oh My! Thanks Camden!

In the interests of full disclosure, Camden is asapm founder Stacy Goff's nephew.

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